INFORMATION ABOUT YOUR DELIVEROO GIFT CARD:

Deliveroo e-Gift Cards can only be redeemed for the purchase of menu items on www.deliveroo.it or the Deliveroo application.

Deliveroo e-Gift Cards are not allowed:

reuse or top up credit;
redeem multiple codes or promotional vouchers together;
use the credit to pay for subscriptions (e.g. for Deliveroo Plus) or to purchase new Deliveroo e-Gift Cards.
redeem them in cash, resell them, transfer them for the same value or transfer them to another Deliveroo account once redeemed.
To redeem your e-Gift Card, you must enter the unique code on the e-Gift Card at the time of purchase when you place your next order and your Deliveroo account will be debited for the nominal value of your e-Gift Card. Once debited from your Deliveroo account, the e-Gift Card is non-refundable and non-transferable. If your purchase exceeds the total balance, the rest of your order must be paid by another payment method accepted according to our Terms and Conditions of Service (see: www.deliveroo.it/legal). Deliveroo is not responsible for any loss, theft or unauthorised use, and if this happens your electronic credit card will not be replaced.

If you have any problems with your electronic credit card, please contact our Customer Service Department at [email protected].