Features

GetYourGuide simplifies the world of travel experiences, enabling consumers to live unforgettable moments of discovery and joy, while helping experience creators to grow in ways they would not have been able to on their own.Since 2009, GetYourGuide has fundamentally changed the travel industry as a key driver of digital transformation.Based on innovative, data-driven technology, GetYourGuide has built the leading global marketplace for travel experiences that digitally connects supply and demand
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INFORMATION ABOUT YOUR GIFT CARD:

GetYourGuide simplifies the complex world of travel experiences, enabling consumers to experience unforgettable moments of discovery and joy, while helping experience creators to grow in ways they would not have been able to on their own. Since its founding in 2009, GetYourGuide has thus fundamentally changed the travel industry as a key driver of digital transformation.

Based on innovative, data-driven technology, GetYourGuide has built the leading global marketplace for travel experiences that digitally connects supply and demand to solve the travel market's most critical problems.

Gift Card Terms and Conditions (T&C)

The Gift Card Terms and Conditions (“Terms”) are entered into between GetYourGuide Deutschland GmbH, located at Sonnenburger Str. 73, 10437 Berlin, Germany (“GetYourGuide”, “we”) and you. By purchasing or using your GetYourGuide Gift Card you agree to be bound by these Terms.

1.Gift Card Redemption

You can use your GetYourGuide Gift Card to book tours and activities offered by a variety of activity providers on the GetYourGuide Platform. To use your GetYourGuide Gift Card go to www.getyourguide.com, choose an activity and enter the e-voucher code for the gift card in the booking process

GetYourGuide Gift Cards are not redeemable for cash.

2. Gift Card Value

You can check the balance and validity of your Gift Card by using the self help page on the GetYourGuide website: https://www.getyourguide.com/contact#payment-and-refunds_gift-cart-value-and-validity

3. Validity

The validity period of the Gift Card is five years starting at the end of the year of the purchase. The validity of the Gift Card cannot be extended. You must use the balance of the Gift Card before the expiration date. Any unused balance will be forfeited upon expiration.

4. Lost or Stolen Gift Cards

GetYourGuide is not responsible for lost, stolen, or the unauthorized use of your Gift Card if you or someone you have given the card to loses it or has it stolen. In such cases, the Gift Card will not be replaced or refunded.

5. Cancellation or Refund

Once a Gift Card has been purchased, it cannot be cancelled or refunded.

6. Questions

For questions or assistance regarding the use or terms of your GetYourGuide Gift Card, please contact our customer service team through the contact details provided on the GetYourGuide website.

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